Client Satisfaction Survey
We hope you enjoy your new Solar PV System / LED Lights and the substantial energy savings to come! As part of our ongoing evaluation of our services, we appreciate you taking a moment to give us feedback on the job we just completed for you. The information will be treated confidentially. Again, thanks for making a great effort to your community and for the planet.
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Client / Company Name
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Email
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Energy saving consultant professionalism and expertise
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Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Purchase Very Unsatisfied
Purchase Unsatisfied
Purchase Neutral
Purchase Satisfied
Purchase Very Satisfied
Level of customer service
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Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Purchase Very Unsatisfied
Purchase Unsatisfied
Purchase Neutral
Purchase Satisfied
Purchase Very Satisfied
Updates regarding schedule or progress of installation
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Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Purchase Very Unsatisfied
Purchase Unsatisfied
Purchase Neutral
Purchase Satisfied
Purchase Very Satisfied
Quality of installation
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Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Purchase Very Unsatisfied
Purchase Unsatisfied
Purchase Neutral
Purchase Satisfied
Purchase Very Satisfied
Quality of products
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Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Purchase Very Unsatisfied
Purchase Unsatisfied
Purchase Neutral
Purchase Satisfied
Purchase Very Satisfied
Problem resolution
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Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Purchase Very Unsatisfied
Purchase Unsatisfied
Purchase Neutral
Purchase Satisfied
Purchase Very Satisfied
How likely are you to recommend My Energy Group? Would you say the chances are...
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Excellent
Very Good
Good
Fair
Poor
Buy from us again Excellent
Buy from us again Very Good
Buy from us again Good
Buy from us again Fair
Buy from us again Poor
Your Experience
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Rate 1 out of 5
Rate 2 out of 5
Rate 3 out of 5
Rate 4 out of 5
Rate 5 out of 5
Overall, how would you rate your experience with us?
What specific suggestions do you have that would help My Energy Group improve the quality and value of our services provided to you?
Please feel free to add any comment or elaborate on any case or incident
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